We at XQT define quality with customer
success and delight. It is how successfully and
timely we are able to develop and implement solutions
for our customers. The direct measure of our quality
is the degree to which we meet our customer’s
requirements and exceed their expectations. We
have always believed in the principal of promising
what we can deliver and then delivering more than
we have promised to ensure that we achieve not
just customer satisfaction but customer delight.
This has been depicted by the number of repeat
orders we have obtained from our customers.
As we strongly believe
that quality speaks for itself we do not promote
ourselves heavily through sales activities, most
of our clientele is by means of word of mouth
and references both nationally and internationally.
Quality Processes
All
our processes are defined keeping
in mind the quality factor. The endeavor
is always to identify defects
and constant improvement in the development
and delivery mechanism to ensure
that all are products and services are
world class and achieve customer delight.
We have well defined and documented
processes revolving around ISO compliant
system for each and every activity within
the organization.
right
from customer need identification, Analysis, Design
and Development, QA and Testing, Deployment,
purchasing and administration etc. Our
repository has documents and formats
to capture details of activities within
the processes which are collated and
patterns are identified to determine
improvement and focus areas for the
various teams.
Quality Implementation
We believe
that every individual has his own definition
and standards for quality. In order
to ensure that all professionals working
with XentaQsys are delivering at the
same quality levels and standards we
emphasis strongly on continuous training
and understanding of our quality processes
by each and every individual in the
different teams and implementation of
the same on a daily basis.
Every individual
is accountable to implement
the quality processes and achieve the
organizational goals of customer centric
solutions.
Company Methodology 
Quality Focus
